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What is a bounce rate and what does it mean?

Two fingers pressing a button next to a screen showing the bounce rate

Don’t Throw Your Money Away!

The bounce rate is an important marketing metric that reveals how appealing your website is to visitors. It’s calculated as a percentage that considers both the number of people who interacted with your site and those who landed on one of your pages but quickly left, before even viewing its content or navigating to other sections of your site.

Before investing more money in online advertising, make sure you have a desirable bounce rate and identify any underlying issues. There’s no point in attracting a large number of visitors to your website if they leave right away. Make sure your site accurately reflects your brand image and provides a pleasant user experience to increase your conversion rate.

A good bounce rate generally sits below 60%. So, if 10 people visit your products or services page, at least 4 of them should continue browsing your website to achieve a healthy bounce rate. Naturally, it’s important to monitor this metric. If you notice it’s high, take the time to identify potential reasons and fix the issue quickly. There’s no benefit in attracting new visitors if they don’t engage with your services or products.

As an example, imagine you own a physical store. Every day, you spend hundreds of dollars on advertising and various training programs to provide excellent service and quality products to your customers. However, you notice that many people walk past your window display, some pause briefly, but very few actually open the door to come in and explore your offerings. You end up with very few potential buyers, even though a high number of people stop by your storefront only to walk away moments later, turned off by something they saw or felt. Now, imagine that this store is your website. Those customers who didn’t enter are the users who landed on your platform and immediately left, creating a high bounce rate. It’s therefore crucial to identify why your visitors aren’t staying to discover what you have to offer.

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There are many common reasons behind a high bounce rate. Here are a few of the most frequent ones:

  • Your website takes too long to load, which drastically, and almost systematically, increases your bounce rate. Google offers several free tools that allow you to see potential improvements and business gains if you boost your website speed.
  • Your business is easy to find online, but your service offering doesn’t match the user’s search intent. Avoid mass “link-building” strategies that prioritize quantity over quality. This will help you attract more qualified visits to your site and avoid being penalized by search engines that aim to display the most relevant content for each user.
  • You’ve poorly targeted your audience, or you’re not adequately meeting their needs.

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In summary, the bounce rate is a very important performance indicator that is often overlooked. Some companies spend thousands of dollars on advertising to gain new clients when the real issue lies in their site speed, audience targeting, or marketing strategy. To avoid wasting your advertising budget, entrust your growth goals to a skilled, profit-oriented web agency. Carbonia specializes in building search engine–optimized platforms and developing effective, customized strategies for your business.